6pm收货后发现发错货,联系客服邮件模版
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事情原由:6pm貌似经常发错货啊,刚收到一双靴子7M的,我买的是5.5M啊,6pm又发错货了。东西已经到了国内我的手里,退回去是不可能了,找了个英文模板,给客服发过去,原文如下:
“o : Customer service depertment
I ordered one pair of shoes in your online store 6pm , the brand is Frye and the size i ordered is 5.5m. But i found it's totally wrong size( 7.5m )after i received the shoes. and it's not my size at all.I should declare that I'm an abroad customer and I come from China,What's the problem ? and what should i do ? i have to say it brought me much trouble by u picking the wrong size for me. Please let me know your solution how to solve the problem asap. I hope to get a reasonable explanation and compensate my loss!As I said,I'm an abroad customer,if I return the goods to the United States by mail,I will pay at least $50!
Look forward to your reply.Thank you so much! ”
大家可以参考一下如果遇到同样的问题可以尝试与6pm沟通解决,但是作为业界良心,不要故意找6pm索要补偿,原本没有问题硬说有问题,保持海淘生态的良好发展,大家切记!
最后感谢网友@smileagain 的攻略推荐。
